Testimonials

  • - Jillian H.

    I recently did a DIY project for my mom and found I didn't have all the necessary parts that I needed to complete the project. So, I went to the closest (Von Tobel) to get everything I needed.  As soon as I walked in I was greeted and asked if I needed help locating an item.  I told the guy what I needed and he helped me select all the correct pieces.  I was able to purchase everything I needed and complete the project in only a half hour thanks to their great staff assisting me.

    - Jillian H.
  • -Jeffery S. 
    100%, without a doubt, best customer service I have ever received at a builder's supply. I literally walked in off the street and was personally introduced to everybody in the Valparaiso store and treated with the highest respect. I was then contacted with a follow up call the same day from the sales manager, who was on a business trip and took the time to contact me and verify our project. Highly recommend and am still completely blown away on how efficiently this store is run and the knowledge possessed. Thank you Von Tobel Valparaiso team!
    -Jeffery S. 
  • -Matt N.
    I've been going here since I was a kid.  Great customer service.
    -Matt N.
  • -Kurt W.
    I shop at Von Tobel on a regular basis. I've found their customer service to be excellent and the quality of the materials (especially lumber) to be better than the "self-help box stores." With free delivery, I've found the actual cost to be less than the other places (when I factor in self-selection, self-loading, self-unloading, and self-delivery). It's a lot cheaper and simpler to use Von Tobel.
    -Kurt W.
  •  -Brandon M.
    There is no better place in Valparaiso to buy lumber for a deck remodel.  Von Tobel is competitively priced, has fantastic personalized service seldom seen in the "big box" stores, and associates who advise the customer as if the project were their own.
    -Brandon M.
  • - JM
    I have been buying material here for years. It is my store of choice for larger projects. Their prices are better than the big box locations on most building materials and their people know their product. They have saved me a ton of time by delivering materials for larger projects. Great people to do business with.
    - JM
  • - Ann G.
    Love this place. For the homeowner like me they are really patient and helpful.  John is my "go to" guy, but anyone at the desk will help. I had my gas vented fireplace purchased and installed last Fall and price and installation was GREAT. I appreciated help with questions on the grill I just bought and the many other supplies I needed.
    - Ann G.
  • Shannon W.
    We recently did a complete renovation of our kitchen, including new cabinets, flooring and countertops and went through Von Tobel for essentially everything. We absolutely love the look of the new kitchen and are so happy with the way everything turned out.
    Shannon W.
  • Pam W.
    For all your screen replacements, this is the place to go. Did what they said they would do in a very timely fashion. Thank you for such great customer service.
    Pam W.
  • Lindsay B.
    Amazing customer service! Exceedingly helpful, even more so than the manufacturer of a plumbing fixture that was still under warranty!
    Lindsay B.
  • Joan B.
    Very nice & knowledgeable sales team.
    Joan B.
  • Mary B.
    Great service and top notch products. Extremely helpful in the selection process of my project, a new shower surround. I will definitely be coming back later to complete my bathroom renovation as they have given me a head start on the selection of a new vanity, countertop and faucet. I also received great help from the paint department. They helped me pick out the perfect color for the bathroom that complimented my new shower surround. I am a very satisfied customer.
    Mary B.
  • Michael R.
    At the youthful age of 63, this is the first time I’m building a new home from scratch! It’s been a non-stop exhilarating pick-and-choose and/or edit months-long process. It’s coming to an end and I’m here to tell anyone who reads this that the Valparaiso, Indiana Von Tobel was excellent and deserves this 5-star rating. I got lucky! They helped me coordinate pretty much the entire interior look of the home! The staff are friendly, professional and not pushy. I appreciate my builder, who connected us. Choose smart and right from the start. Get connected with the Valpo Von Tobel.
    Michael R.
  • Richard S.
    The staff in the plumbing department were amazing! I came in with a broken part and right away the man helping me knew what it was, what it was for, and how it installed. The customer service was the best I’ve ever experienced.
    Richard S.
  • William S., Schererville
    I could not find a SS Weber grill with an enclosed tank area at any of the box stores, yet it was available here. I bought it and am very happy.
    William S., Schererville