We are here to help!
Are you starting a project, but aren’t sure where to begin? You’re not alone. We understand that building projects create endless questions, and our experienced employees are ready to help you find the answers. Our department experts have years of experience helping customers just like you. We’ve pulled together some of the most common questions we get. Check out the answers to our most Frequently Asked Questions below and stop by your local Von Tobel store to get more answers in person.
Simply come to any Von Tobel location for a FREE in-store consultation. Our professional designers will walk you through the process to create a custom kitchen with your style, needs, and budget in mind.
We carry high-quality brands such as Kemper, KraftMaid, Wellborn, Decorá, Quality and more.
Most cabinet brands ship within a two to four week time period depending on the complexity of the order. Custom special orders may take up to eight weeks.
Von Tobel carries a variety of countertop options including, granite, quartz, laminate, butcher block, and real wood.
YES! The best part about our services is that we take the uncertainty out of measuring. Our kitchen designers work closely with you to ensure that measurements are accurate.
We carry hardwood, engineered hardwood, tile, luxury vinyl, carpet and laminate.
Yes, we have a huge selection of in stock hardwoods. Our flooring specialists can help you select the type of hardwood flooring that will match both your personal style and the way you live.
Both hardwood options have their pros and cons. Engineered hardwood is typically considered more durable and humidity resistant, whereas solid hardwood is more easily sanded, but prone to warping in high humidity situations. For more information, talk with our flooring experts to discuss which options are best for your home and lifestyle.
Porcelain tile is harder than ceramic and offers greater design flexibility. Although both are made from clay, porcelain tile tends to be more refined and purified. However, ceramic tile is considered easier to cut. Consult your local Von Tobel flooring expert for more information on which flooring options best suit your home.
Some of our most popular brands include Mohawk, Schluter Systems, Shaw, LW Mountain, Mannington, Mirage, and Paramount.
Windows & Doors
We carry Andersen, Jeld-Wen, Marvin, Thermatru, and Masonite.
Quality windows and doors are manufactured to improve your home’s energy efficiency. The extra cost will pay for itself in the long run.
Yes, each Von Tobel location offers fireplace installation and ongoing maintenance services. We encourage you to ask our fireplace experts for more information.
Wood burning fireplaces are a traditional option that require a steel chimney system with a damper. They tend to be an inefficient source of heat compared to modern options.
Vent free fireplaces are the most economical option and are 99% energy efficient. They are a great solution in older homes that do not have an existing vent, and they can be placed anywhere a gas line can be run. Many of our customers have swapped out their wood burning fireplaces with a vent free product and have been thrilled with the improved heating efficiency.
Direct vent fireplaces have an exhaust chimney system, but are sealed with tempered or ceramic glass to improve efficiency. They offer a realistic flame look and operate at 60 – 70% efficiency. Direct vent fireplaces are ideal for new construction.
Yes, they are. Logs used in vent free gas fireplaces are designed to produce a very hot flame that results in nearly complete fuel combustion, decreasing the levels of carbon monoxide and soot that are produced by other gas logs.
Yes, we do. We strongly recommend scheduling an annual fireplace inspection with our fireplace department. Our employees will clean the unit and inspect it for parts that may need to be replaced.
Often times, yes we can! Call or stop in to talk with one of our fireplace experts to learn what information we will need from you in order to search for the part.
Installation & Delivery
Our in-house professional installation services at our Lafayette and Valparaiso locations include: doors and windows, cabinets, countertops, and bathroom vanities.
Yes, every Von Tobel location has boom trucks for 2nd floor and rooftop delivery, as well as box trucks and forklifts.
Delivery costs are dependent upon the following: distance from location, price of order and any special handling that is required. Please call your local Von Tobel for more information.
We can! Our expert deck design team can help create the perfect deck for outdoor living. Stop by our showroom today to see our huge decking selection.